Welcome to
MerBess Care
By Your Side When It Matters Most!
MerBess Care LLC. is a family owned and operated home care provider located in Austin, Texas and Toronto Ontario. We are committed to providing high quality, client-centered services at an affordable price. Our carefully selected and trained caregivers have a diverse background and are passionate about providing the best care possible.
Our Mission
Everything we do at MerBess Care is driven by our desire to enhance the lives of our clients and their families by assisting them to lead dignified and independent lives. Our client’s individual needs are carefully assessed, understood and met through the selective assignment of qualified, trustworthy and compassionate caregivers.
Our Core Values
Our mission and vision will be achieved through the application of our core values, which include:
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keeping our client’s health, quality of life and well-being central in the design and delivery of services;
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treating and interacting with our clients with respect, dignity, compassion, empathy, honesty, and integrity while recognizing and maintaining confidentiality of client information;
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showing respect for all cultures, religions, ethnicities; sexual orientation, ages, gender and disabilities;
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recruiting, training and retaining competent staff;
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valuing, supporting, recognizing and appreciating our staff who are our greatest asset;
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nurturing a work environment that encourages personal enjoyment and enhances job satisfaction and performance through recognition and reward;
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developing and maintaining positive relationships with the community, including local Home Care and Health Care personnel/organizations;
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conducting our business in an accountable and responsible manner;
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adhering to the professional code of ethics of the Home Care industry; and,
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applying continuous quality improvement measures throughout our agency.
Our Caregivers
Our caregivers are passionate, kind, honest, empathetic, respectful and loving. They strive to go the extra mile and put the comfort of our clients first. We bring together a diverse group of people who are key to the design and delivery of vital care and support services. Our caregivers believe in making a difference in our clients’ lives. Our priority is to make our clients and their relatives feel special, safe, comfortable, loved and respected at all times.